Pisces Pools: Building Trust Below the Surface

David Gates, Owner

A swimming pool is more than a place to swim. For many homeowners, it is a centerpiece for family gatherings, a source of relaxation, and a long-term investment in both lifestyle and property value. Protecting that investment requires more than periodic cleanings or reactive repairs.

It demands specialized knowledge, consistent upkeep, and a service provider who treats every pool with the same attention to detail they would their own.

Pisces Pools, led by David Gates, has built its reputation on delivering exactly that. With more than 50 years of combined experience, the company provides a comprehensive range of services designed to keep pools safe, functional, and beautiful year-round. 

When Gates founded Pisces Pools, his goal was to raise the standard in an industry where service quality can be unpredictable. Many of the company’s clients arrive after working with providers who lacked the right training or relied on quick fixes that led to costly problems later. 

By focusing on transparency, accountability, and precision, Pisces Pools has become a trusted partner for homeowners seeking dependable, long-lasting results. “Clear and transparent communication is at the heart of everything we do,” Gates says. “We make sure our clients understand exactly what’s happening with their pool, what we recommend, and why.”

That commitment carries through every service they provide. Weekly maintenance visits ensure water chemistry is balanced, equipment operates efficiently, and the pool area remains spotless. Seasonal openings and closings are handled with precision to prevent damage during the off-season and ensure a smooth transition into summer.

For pools that need surface renewal, acid washes can help restore the surface to its original color while removing calcification and staining. Safety is enhanced through professional handrail installation, and the company offers repairs, equipment upgrades, and complete system redesigns to improve performance. Every service is tailored to the unique needs of the homeowner, delivering both function and peace of mind.

“Clear and transparent communication is at the heart of everything we do,” says Gates. “We make sure our clients understand exactly what’s happening with their pool, what we recommend, and why.”

Pisces Pools pairs this hands-on approach with a strong commitment to professional development. Every technician holds Certified Watershape Operator status, and the company also maintains credentials as a Certified Watershape Foreman, Certified Watershape Renovator, and Certified Watershape Company.

These accreditations reflect an ongoing dedication to best practices, safety, and the latest industry technology, ensuring clients receive service informed by current standards.

The value of this expertise is reflected in the company’s on-the-job experience. In one case, while consulting on a pool still under construction, the team uncovered significant design flaws that would have created major issues over time.

Determined to expand their knowledge, Gates and the service manager attended an intensive construction training program, gaining insights into proper building standards. While Pisces Pools does not build pools, this training has significantly enhanced their ability to diagnose problems and prevent costly failures for their clients.

Behind the scenes, operations are run with the same precision seen in the field. Careful scheduling ensures every visit receives the attention it needs, and detailed record-keeping allows the team to track the history of each pool.

This makes it possible to identify even subtle changes early, addressing potential issues before they escalate. The result is a proactive, preventative style of maintenance that minimizes downtime and extends the life of the pool.

For Gates, the goal has always been to create a service experience built on reliability and trust. Clients know they can depend on Pisces Pools not only for expert maintenance and repair but also for honest guidance and responsive communication. “We want every client to feel confident they’re getting the best service possible,” Gates says. That philosophy has helped the company build lasting relationships with homeowners who rely on their expertise year after year.

Pisces Pools has set a high standard for residential pool care. Defined by skill, thoroughness, and an unwavering commitment to client satisfaction, it remains the choice for homeowners who want their pool to be as dependable as it is enjoyable. Gates and his team offer the expertise and dedication to make that happen season after season.